Hybrid Work: A Guide for Business Leaders

The pandemic has fundamentally transformed the way we work, do business, and meet customer (and employee) needs. With data showing that all parties want flexibility, the shift to hybrid work is a strategic business opportunity for every organization—one that requires a new operating model.

The customers’ objective is to lead this change within their business and embrace innovation and the hybrid work opportunity—the inevitable way of the future. Fortunately, Microsoft has been a trailblazer in this transition, and has a guide to share what they’ve learned at scale about people, places, and processes.

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Reimagine the Flow of Work in the New Hybrid Work Reality

Flexibility is a must in the new post-pandemic work world. Hybrid work continues to evolve, and business leaders are looking for a new operating model. Technology is the binding factor to create inclusive meetings that keep employees engaged and inspired. Updates to Teams like PowerPoint Live, the Teams camera feed, Microsoft Whiteboard—and devices like Surface Hub—encourage digital collaboration.

Endpoint Manager combines services like Microsoft Intune, Configuration Manager, Desktop Analytics, co-management, and Windows Autopilot to help secure access, protect data, and respond and manage risk.

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Alcoa puts Frontline Workers at the center of its digital transformation

Alcoa, headquartered in Pittsburgh, is a global leader in bauxite, alumina, and aluminum production with locations in 10 countries. Alcoa deployed Microsoft 365 to improve communication and processes as part of the company’s priority to reduce complexity. Employees at the company’s Iceland facility embraced Microsoft Teams, using it to access business information from any location and on their own mobile devices. Alcoa uses Teams and Microsoft 365 to become more operator-centric with solutions that enable their employees in Iceland to manage schedules efficiently, streamline processes, and improve communication.

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Setting The Stage For Collaborative Hybrid Teams

Remote work is starting to feel mainstream, but many companies are still struggling to normalize their own personalized hybrid work models. Explore four things you should avoid in order to balance the needs of a diverse and divided workforce—from investing in the right tools and overcoming meeting fatigue to finding new ways for personal connections.

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The NFL Huddles with Microsoft Teams to Digitize Collaboration for Game Day

Everyone knows that teamwork is vital in the National Football League (NFL)—on the field and off. The arrival of COVID-19, however, pushed the league to reimagine how to collaborate behind the scenes. Executing hundreds of live events while preserving the gameday experience for online fans and business partners was a new challenge.

In exchange for the traditional high-touch, in-person communication culture at league offices, the organization adopted a virtual home field. Microsoft Teams helped the NFL stay connected and safely execute all 270 combined regular season and playoff games and Super Bowl LV—despite the collaboration challenges brought on by the pandemic.

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Microsoft Teams Innovations Designed for Hybrid Work


Microsoft Teams empowers employees to interact on the spot with people all over the world. New features like chat, live reactions, and Whiteboard make the Teams meetings experience uniquely modern. Intelligent in-office cameras designed to enhance the presence of people can produce multiple video streams and create unique experiences for both presenters and attendees.

The culture of hybrid work is here to stay, and the innovations Microsoft Teams is making offers employees choice and flexibility—including a new way in Outlook to organize and display your hybrid office hours or join a meeting using companion mode on your mobile device.

Empower IT

Retiring legacy devices makes your company more agile and productive. Replace the complex web of third-party collaboration, communication, security, and mobility technologies with the powerful, versatile, integrated Microsoft Surface family of devices.

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Microsoft Surface and Fortum | Transforming the Modern Workplace


Along with an external change of headquarters, Finland-based energy provider Fortum had a vision for a workplace transformation led by seamless group-collaboration tools. The company deployed Microsoft Surface Hub and Skype for Business Online, which harmonized with its sleek new office, modern workspaces, and commitment to employees’ futures. Now people launch meetings in seconds with one click, participate in video calls with coworkers around the globe, and design products in real time on digital whiteboards.

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