This three-minute video outlines a day in the life of a retail associate using Microsoft 365 to make his job easier. This associate is able to use Teams, swap shifts, communicate with the manager, and more. See examples of how these solutions could be right for your organization.
Author: Ted Geen
Communications and collaboration specialist
Engage employees, improve productivity, and build team cohesion
After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work.
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View: Engage employees, improve productivity, and build team cohesion
Qantas Airways uses Microsoft 365 to better connect airline personnel and people on the move
“A modern workplace allows people to do their best work anywhere, anyplace, anytime,” says Susan Doniz, Qantas Group CIO. When Qantas airlines wanted to collapse the distances between employees and enable teams to deliver great customer experiences, they turned to Microsoft 365. See the story here.
Empowering Frontline Workers drives impact
Frontline Workers form the backbone of many of the world’s largest industries. Organizations that empower their Frontline Workers reap the benefits: 83% see higher levels of customer satisfaction, 82% see increased job satisfaction among employees, and more! See all the benefits in this stats-driven infographic.
Nebraska Furniture Mart embraces Microsoft 365 to work smarter
The ability to work securely from anywhere already played a role in Nebraska Furniture Mart’s (NFM) digital transformation vision, but COVID-19 pushed that goal to the forefront. Decision makers at NFM chose Microsoft 365 to advance a cloud-first strategy and standardize on a single solution. Consolidating communication on a single solution like Microsoft Teams helped drive efficiency and collaboration—all while saving costs. NFM implemented Teams Rooms systems at its Omaha headquarters, and the company will soon roll out the solution across all its stores, as well as integrate Teams Phone capabilities in the future.
Empower the workers who engage customers first
Learn more about Frontline Workers—those who engage customers first—and how they can drive transformation in your organization with the right solutions from Microsoft. Subscribe now.
To Make Hybrid Work, Solicit Employees’ Input
Driven by the state of the world today, more companies are committing to hybrid work. But how do you build out the model in a way that’s right for your business and those who are conducting it?
Simple: Talk to employees to tailor the program to their specific needs. Easier said than done? Learn what questions to ask and scenarios to consider, and then maintain flexibility so you can quickly pivot if necessary.
Solution overview video
Frontline Workers are frequently the first to engage customers, the first to represent your brand, and the first to see your products in action. It’s crucial that this workforce has the modern tools and devices they need to increase productivity, streamline communication, and do their jobs successfully. This video provides an overview to the solutions Microsoft offers to empower your team.
Hybrid Work: A Guide for Business Leaders
The pandemic has fundamentally transformed the way we work, do business, and meet customer (and employee) needs. With data showing that all parties want flexibility, the shift to hybrid work is a strategic business opportunity for every organization—one that requires a new operating model.
The customers’ objective is to lead this change within their business and embrace innovation and the hybrid work opportunity—the inevitable way of the future. Fortunately, Microsoft has been a trailblazer in this transition, and has a guide to share what they’ve learned at scale about people, places, and processes.
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Reimagine the Flow of Work in the New Hybrid Work Reality
Flexibility is a must in the new post-pandemic work world. Hybrid work continues to evolve, and business leaders are looking for a new operating model. Technology is the binding factor to create inclusive meetings that keep employees engaged and inspired. Updates to Teams like PowerPoint Live, the Teams camera feed, Microsoft Whiteboard—and devices like Surface Hub—encourage digital collaboration.
Endpoint Manager combines services like Microsoft Intune, Configuration Manager, Desktop Analytics, co-management, and Windows Autopilot to help secure access, protect data, and respond and manage risk.
Sign up to say connected—we’ll help you better connect and create new experiences throughout your organization with Hybrid Meetings.
View: Reimagine the Flow of Work in the New Hybrid Work Reality